Guides, playbooks and ebooks forbuilding a learning academy
Everything our team has learned helping product companies launch customer, employee and partner academies — free to download and apply today.
Ultimate Guide to Employee Onboarding
Actionable insights, timelines and templates to craft an onboarding process that gets new hires productive faster — structure, checklists, ownership and the metrics that tell you it is working.
- •30-60-90 day onboarding structure
- •Role-based learning path templates
- •Manager and buddy checklists
- •Completion and time-to-productivity metrics
The resource library
Pick a guide, apply it inside a free academy, and measure completion with built-in learner analytics.
What is an LMS?
The plain-English primer: what a learning management system does, the core building blocks and how modern academies differ from legacy LMS tools.
Read it →
Customer onboarding academy playbook
Map courses to product milestones, sequence the first 30 days and cut repetitive onboarding calls with self-serve learning paths.
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Community-led learning playbook
How a discussion forum, top contributors and gamification turn a course library into a peer-support engine that reduces support load.
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Self-guided product walkthrough
Watch the admin build-out and the learner experience end to end — 64 minutes of chaptered video, no form and no sales call.
Read it →Top LMS software compared
How the leading platforms stack up on white-labelling, community, live training, certification and pricing — plus where each one fits.
Read it →Product documentation & FAQs
Step-by-step answers on courses, branding, SSO, integrations, billing and analytics — with quick fixes for the most common questions.
Read it →Latest from the Hub
Fresh research, feature deep-dives and practitioner insights on learning and onboarding.
Support Ticket Deflection: Cut Repeat Tickets with an Academy
How support managers use structured customer academies to deflect repetitive how-to tickets and free up agent time for complex technical issues.
Product Adoption · August 28, 2026Users Sign Up and Never Activate: Diagnosing the Drop-Off
A practical blueprint for CS leads and product managers to identify where new users get stuck and build structured training paths that drive activation.
Customer Onboarding · August 28, 2026Why Customer Onboarding Calls Fail to Scale (and What Replaces Them)
Relying on 1:1 kickoff calls creates CS bottlenecks and delays time-to-value; modern customer onboarding software offers an asynchronous path.
Resource FAQs
What kind of resources does Acadle publish?+
Ebooks, playbooks and guides on onboarding, course design, certification, gamification and community-led learning, plus product walkthroughs and documentation.
Are the resources free?+
Yes. Every guide, playbook and ebook is free to download and use, on any Acadle plan — including the free trial.
Where do I start if I am building my first academy?+
Start with the employee onboarding ebook or the onboarding playbook, structure two or three short courses, add a quiz and certificate, then open the community forum.
Can I use these templates with my existing content?+
Yes. Import existing videos, PDFs, presentations and SCORM packages, then apply the structure and measurement frameworks from the guides.
Put the playbooks to work
Spin up a fully branded academy in days and apply any guide on this page to your own content.