Engage customers with interactive courses, live sessions and a community forum — delivered inside your own branded academy or embedded straight into your product.
Customer engagement is not a campaign metric — it is how often customers come back to your product and get something useful done. Education is the most dependable way to create that habit, because it gives customers a reason to return that is not a sales message.
With Acadle you run a branded academy where customers learn through short video lessons, live sessions and quizzes, and where they can ask questions in a community forum. The same academy can be embedded inside your product, so learning happens in the flow of work rather than in a separate tab.
Because every lesson, session and forum post is tracked, engagement becomes measurable: you can see which accounts are learning, which have gone quiet, and which topics generate the most questions — and act on it before it turns into a support ticket or a cancellation.
Education is the most reliable engagement channel you own. Acadle gives you the formats, the community and the reporting to run it properly.
Surface courses and lessons directly inside your product with in-app embeds and API access, so customers learn in the flow of work instead of leaving to find help.
Host live sessions, office hours and product walkthroughs, then publish the recordings as on-demand lessons so engagement continues long after the event.
A built-in community forum turns one-way training into ongoing conversation. Customers ask, answer and share practice — and your team spots gaps in real time.
Structure video content into short lessons with progress tracking, quizzes and certificates so customers see momentum and keep coming back.
Pick the two or three product actions that correlate with retention, and make those the outcome of your first courses.
Three to five short video lessons beat one long course. Aim for a first completion inside ten minutes.
Place relevant lessons next to the features they explain using in-app embeds so learning is contextual.
Launch the forum with seeded questions and a visible expert presence so early visitors see activity, not silence.
Use completion and drop-off data to fix the weakest lesson and to flag accounts that stopped learning.
Replace repeated onboarding calls with self-serve paths and spend the recovered time on strategic accounts.
Drive feature adoption by teaching new capabilities the moment they ship, inside the product itself.
Turn the top twenty recurring tickets into lessons and forum threads that answer themselves.
Run a practice-based community where customers share real workflows, not just questions.
It is a learning platform used to keep customers active in your product through courses, live sessions and community, rather than to run internal HR training. Acadle is built for that external audience.
Customers who understand more of your product use more of it. Structured lessons remove the confusion that causes people to stop logging in, and community gives them a reason to return.
Yes. Acadle supports in-app embeds and API access so lessons appear next to the feature they explain, with single sign-on so learners are not asked to log in twice.
Yes. Live webinars and product walkthroughs can be published as on-demand lessons afterwards, so the value of one session keeps accruing.
Acadle reports course completion, lesson drop-off, quiz results and forum participation per learner and per segment, and the data can be exported.
Yes. The academy is white-labelled on your own domain with your logo, colours and certificate design.
It is optional but powerful: peer answers reduce support load and give you an accurate view of where customers struggle.
Acadle is SOC 2 compliant, ISO 27001 certified and GDPR ready, with SSO and access controls for enterprise deployments.
Courses, live sessions, quizzes, certificates, gamification and a community forum — for customers, employees, partners and communities.
