Cookie policy and consent settings
This page is maintained by Acadle to explain which cookies acadle.com sets, what each category is used for, and how to change or withdraw your consent.
How consent works here
- Only strictly necessary cookies are set when you arrive. Functional, analytics and marketing scripts stay unloaded until you opt in — there is no implied consent and no pre-ticked boxes.
- Accepting and rejecting are equally easy: both are one click in the banner, and rejecting non-essential cookies never limits access to this site.
- You can withdraw or change consent at any time from this page or the “Cookie settings” link in the footer. Withdrawing stops further loading of that category.
- We store your choice locally in your browser together with a timestamp and policy version, so we can re-ask if the categories change.
Categories
Strictly necessary
Required for the site to work — security, load balancing and remembering your cookie choice. These cannot be switched off.
Functional
Enables the live chat widget so you can talk to our team, and remembers preferences you set on the site.
Analytics
Aggregated, non-identifying statistics about which pages are visited so we can improve the content.
Marketing
Lets us measure campaign performance and show relevant Acadle content on other platforms.
Cookies and services we use
| Cookie / service | Category | Purpose | Retention |
|---|---|---|---|
| Consent record | Strictly necessary | Stores the cookie choices you make on this banner so we don't ask again. | Until you clear it or 12 months |
| Live chat (Crisp) | Functional | Runs the chat widget so you can message our team and keep the conversation history. | Set by Crisp, up to 6 months |
| HubSpot forms | Functional | Renders the contact form and links your submission to the message you send us. The form loads on the contact page only. | Set by HubSpot, up to 13 months |
| Calendly scheduling | Functional | Loads the booking calendar on the demo pages and remembers your booking session. | Session |
| Usage statistics | Analytics | Aggregated page-view statistics used to improve our content. No profiles are built. | Up to 14 months |
| Campaign measurement | Marketing | Measures which campaigns bring visitors here and lets us show relevant Acadle content elsewhere. | Up to 13 months |
Your data protection rights
If you are in the EU, EEA or UK you can ask us for access to the personal data we hold about you, for a copy of it, for corrections, for deletion, or to object to or restrict processing. You can also withdraw consent at any time without affecting the lawfulness of processing carried out before then. Email support@acadle.com and we will respond within 30 days.
This page describes Acadle's own website practices and is not an independent audit or certification. Third-party services set their own cookies under their own policies.